FAQ

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Frequently Asked Questions (FAQs)

Barahfine pieces are crafted using high-quality materials such as precious metals, ethically sourced stones, and premium finishes. Specific material details are listed on each product page.

 Yes, we offer custom designs. Please contact us with your ideas, and our team will guide you through the design and production process.

“Ready to Ship” items are already made and will be dispatched within a few business days after your order is placed.

“Made to Order” items are specially crafted after your purchase. Production times vary, typically taking a few weeks before shipping.

Finger bracelets (hand chains) are designed to connect a ring to a bracelet. Sizing depends on both your ring size and wrist measurement. Please refer to our sizing guide or contact us for assistance.

High fit sits higher on the waist or torso
Low fit rests closer to the hips

To ensure the perfect fit, refer to our sizing chart or reach out with your measurements for personalized guidance.

Details about diamond quality, clarity, and carat weight are provided on individual product pages. For further clarification, feel free to contact us.

Ready to Ship: within a few business days
Made to Order: typically within a few weeks

You will receive a confirmation email with tracking details once your order is dispatched.

We accept returns on eligible items within a specified period after delivery. Items must be unworn and in original condition. Please review our full Return Policy for details.

Orders can only be canceled within a limited time after purchase. Once production or shipping has begun, cancellation may not be possible.

Custom or personalized items are generally non-refundable unless they arrive damaged or defective.

Please contact us immediately with photos of the damaged item and packaging. We will assist you with a replacement or resolution.

Check with neighbors or your local courier
Contact the shipping provider

If the issue persists, reach out to us and we’ll help investigate.

Yes, we offer international shipping. Delivery times and fees vary depending on your location.

We accept major credit/debit cards and other secure payment methods. Financing options may be available at checkout.

Subscribe to our newsletter or follow us on social media to stay updated on promotions and exclusive offers.

We recommend removing jewelry before swimming, showering, or exposure to chemicals to maintain longevity and shine.

Contact our support team with your order details. We will guide you through the resizing process (fees may apply).

If your piece doesn’t fit, please reach out to us. Depending on the product, we may offer resizing, adjustments, or exchanges.